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Terms of Service

These Terms of Service govern your use of the website located at https://scc.chaosdev.co.uk and any related services provided by Simply Cake Co..

By accessing https://scc.chaosdev.co.uk, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Simply Cake Co..

We, Simply Cake Co., reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 26 August 2025.

Age Restriction

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Products

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

Purchases and Payment

We accept the following forms of payment:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in GBP.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. If your order is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Return Policy

In the unlikely event that you are not satisfied with your brownies, please contact us as soon as possible via the contact form. Please include your order number, the problem with the brownies and have some photos of the issue at the ready in case we ask for them. If you are unsatisfied with your order, please do not eat it, as we may request them to be returned to us for further inspection.

We do not offer refunds unless in exceptional circumstances. We do not offer cancelations.

In order to refund the product, we will require the product to be returned to the bakery with a prepaid returns label.

Competitions

All competitions are UK only. We reserve the right to cancel any competition if we need to. We will not tolerate abuse if you do not win a competition that you have entered.

Discount Codes, Vouchers & Sale Items

Discount codes, vouchers and sales are all subject to availability and we reserve the right to remove them at any time. Discounts such as half-price shipping apply to the cost of standard shipping only.

Incorrect Delivery Address Policy

If you (the customer) provide the incorrect delivery address, we (Simply Cake Co.) are not liable for parcels going missing.

However, we do understand that this is usually a frustrating mistake and we still want you to be happy so can re send the order, if the follow cost is covered by you (the customer).

  • If your order is up to £15 plus shipping – £5 to resend the order
  • Your order is up to £25 plus shipping – £10 to resend the order
  • Your order is up to £35 plus shipping – £15 to resend the order
  • The order is £35 or above plus shipping – To resent the cost is 50% of the order value

We are only able to offer this once per customer per order. If the parcel goes missing due to a second incorrect or inaccessible address we are unable to help further. If we feel a customer is taking advantage of this policy we reserve the right to refuse the request.

You may choose to send a lower value item in which case you will pay the equivalent lower value replacement fee. You cannot opt to send a higher value item.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or “mirror” the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Simply Cake Co. provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorised advertising or spam;
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Simply Cake Co. and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Simply Cake Co. at any time.

Liability

Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, Simply Cake Co. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Simply Cake Co. or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Simply Cake Co. or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Simply Cake Co. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Simply Cake Co. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Simply Cake Co. of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Lemon and Raspberry Ltd
Simply Cake Co.
Unit 1 Hereford Way, Hardwick Narrows
King’s Lynn, Norfolk, PE30 4JD
United Kingdom

Phone: 01553 773699
Email: [email protected]

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